Customer Reviews:
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 There are other, less expensive products September 8, 2006
2 out of 2 found this review helpful
Try Nature's Miracle, which you still have to use a lot of, but it works better and costs less.
This is not the regular formula! March 15, 2006
13 out of 13 found this review helpful
When I received this item, it was the "Vertical Surface" formula, which is thickened and doesn't soak down into carpet padding well. I tried to exchange the item, but EntireleyPets doesn't carry the regular formula and wouldn't refund me because if you ENLARGE the photo, it clearly says "VS" on the label. You can't use this formula as an area spray, since it dries with residue that the bottle says needs to be cleaned thoroughly before allowing pets near it. The vendor has been pretty uncooperative - I ordered through them directly and they charged me $20 more than if I had ordered through Amazon.com - and wouldn't pricematch their OWN price! Probably will not order from this vendor again.
Ignoring smell of its own March 9, 2006
4 out of 4 found this review helpful
Ordered a 500 ml bottle and black light. It worked reasonably well, but not perfect (you first apply Urine-Off, then let it dry then reapply and let it dry again usually several times before cat urine stains are gone). Anyway it worked and I ordered a 5 litre bottle, which does not seem to work at all and customer service does not reply to my mails - very disappointing.
But worst part is almost the smell that Urine-Off leaves behind its almost worse than the urine smell itselft. Still looking for a proper cat urine stain remover!
 not perfect yet February 9, 2006
3 out of 4 found this review helpful
i personally use this product. i do not think it is perfect, but it works better than the other products i have tried. i have not found any product that will clean the urine stains and smells off my wool carpet and upholstery completely. i find it works best for the occasional "mistake" and if you get it right away.
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